Returns and Exchanges

Returns and Exchanges

Customer satisfaction is our biggest priority. Best Anime Merch accepts returns and exchanges on all orders as long as the item is in its original and sell-able condition. We accept exchanges up to 60 days after purchasing the item. All seasonal items will have a 30% restocking fee if returned.

In order to exchange or return your item, please mail it back to us and include exchange instructions/order number with the return. We do not offer exchanges on out of stock items, if the item is out of stock, then we will refund the item returned to the original payment method used.

We only accept items in their original, new condition. Unfortunately, we do not accept returns on any form of hats due to hygienic reasons. Returns on other products are accepted. Please shoot us an email at admin@bestanimemerch.com if you need further assistance with returns and exchanges. All returns and exchanges should be mailed back to:

Best Anime Merch
419 Franklin St. Ne.
Russellville, AL 35653